Getting equity release advice
Ever since equity release became a popular option to increase retirement
income, the Financial Services Authority has always urged pensioners to get
independent financial advice. Equity release is a complicated financial
instrument. To protect your interests, you need competent professional advice.
But you should not get advice from just anyone. There have been instances of
mis-selling in the past. When FSA first started regulating lifetime mortgages,
it found that more than 7 of 10 financial advisers failed to obtain enough
customer information relevant to analysing the suitability of a product to the
customer's circumstances, and over 6 of 10 advisers did not fully explain to
customers the disadvantages and risks of the scheme.
You should be clear about one thing: financial advice occurs only when the
adviser assesses your personal circumstances and matches these with the product
that suits you best. Otherwise, the adviser is just offering you a canned
product that ignores your needs.
Finding an adviser
There should be financial advisers listed in the telephone directories (e.g.
Yellow Pages and Thomson's). You can also locate them on your high street, or
you could ask family and friends for recommendations.
You can also call the IFA Promotion free phone Hotline on 0800 085 3250 or
visit www.unbiased.co.uk to get leads to
local IFAs.
The rule is that firms giving financial advice, or their agents, must be
regulated by FSA. The firms and their agents have to comply with certain
standards for them to be listed in the FSA Register. When you look for equity
release advice at the outset, check the FSA listings of regulated firms and
agents (www.moneymadeclear.fsa.gov.uk/tools/check_our_register.html).
By choosing only registered advisers, you will be able to file complaints and
seek redress with the FSA in case something goes wrong with the investment.
Asking key questions
What qualifications or experience does the adviser have?
Advisers have different qualifications. Some are licensed to dispense advice
on three principal financial products -- mortgages, insurance, and investments;
others are qualified only for one or two products. Make sure your adviser is
qualified and experienced enough to give advice on equity release schemes.
What is the impact of equity release on your welfare benefits? On your long
term care funding?
The adviser should be able to give you specific detail about your continued
eligibility for welfare benefits if you take out an equity release plan. The
primary purpose of equity release is to increase your retirement income rather
than cancelling out other benefits and entitlements.
Your retirement planning must anticipate funding your forthcoming long term
care needs, so you will want to know how equity release will affect that. If the
financial adviser cannot advise on these, you may miss out on important issues
and fail to attain the best outcome.
What are your other options?
The financial adviser should be able to discuss all other options (aside from
equity release) available to you. Your goal is not to release equity; it is
something you want to happen to your retirement life, and equity release is only
one of the ways to achieve that goal.
What are the fees to be paid?
What are the fees the adviser expects for himself or herself?
You certainly want to know how much the equity release scheme is going to
cost you. There are various fees to be paid, including valuation, legal, and
arrangement fees. Besides these, it is best to ask the financial adviser at the
outset what compensation he/she expects (commission, one-off fee, or a
combination). You can tell the adviser at the outset that you want to pay a
one-off fee, if you want to do that.
Clarifying your goals
Make sure your goals for wanting additional retirement income are clear in
your mind when you talk to the adviser. Equity release is not the goal here; it
is only one of the ways to achieve what you want. The good financial adviser
must be able to understand what you want and guide you through the appropriate
options, so you can make an informed decision. You should expect the adviser
make a thorough assessment of your circumstances to enable a good match with the
appropriate product.
For general advice, you can download a free factsheet on 'Raising Income or
Capital from Your Home' from the Age Concern England website on www.ageconcern.org.uk.
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